HOME PAGE / BLOG / What is Emotional Intelligence (EQ)? How to Develop and Calculate EQ?
Last Update Date: 05 November 2019

Emotional intelligence: The ability to interpret, manage and control human emotions. Widely known as EQ (emotional quotient). The intelligence is considered as a whole, but when we evaluate the categories of it, EQ is one of the most important ones.


First, let’s briefly explain how intelligence is classified. There are three types of human intelligence:

  • IQ: Intelligence Quotient or Logical Intelligence Ratio
  • EQ: Emotional Quotient or Emotional Intelligence Ratio
  • SQ: Spiritual Quotient or Spiritual Intelligence Ratio

EQ (Emotional Intelligence) is one of the three concepts that make up intelligence. It is the ability to manage, express and process one's own and other people’s emotions to guide thinking and behaviour.


This is an important question for us to understand the issue much better. Here are some facts that make EQ so important for us;

  • Leadership skills are observed in people with high EQ.
  • People with higher EQ have more confidence.
  • Emotional intelligence is important in social relations, as the ability to interpret both their own emotions and the feelings of others makes social relations stronger.
  • Politicians often address people's feelings in order to broadcast their policies and find more voters. Often, politicians with high emotional intelligence are more supported than politicians with high logical intelligence.
  • Emotional intelligence is important in order to make sense. For example, it can help us understand why a number of behaviours that we do not like to see in society are repeated. Being able to make sense is important both for our mental health and for finding solutions.
  • The ability to empathise is related to the EQ.
  • The higher this ratio, the better we know how to cope with our emotions and overcome emotional conflicts. This is an important skill to learn in order to achieve inner peace and happiness.
  • The emotional part of intelligence keeps you from acting like a robot. This is what makes us human.
  • The importance of emotional intelligence is high in behavioural scientists also examine emotional factors to study which behaviour causes which actions.
  • It is directly related to the area of expertise of therapists or doctors dealing with mental problems.

When we look at those facts above, we see a striking result: happiness and success in life is not just about IQ – equal importance should be placed on EQ.


People with high EQ are capable of analysing their own complex emotions and managing interpersonal relationships. The balance of these two ensures happiness. More precisely, these skills are directly proportional to EQ scores. Just as in personal intelligence


How is the EQ score calculated?

The calculation of EQ is very difficult because of the high uncertainty in the difference between knowledge and skill. We can explain this as follows:

Emotional Intelligence Ratio (EQ)

It is closely related to experience. For example, there is a difference in the intensity of emotion between experiencing a feeling for the first time and the second time. In other words, one's emotions are related to past experiences. On the other hand, it is not known exactly what kinds of effects it has. The uncertainty between this experience and mental skill has made it difficult to calculate EQ.


It’s a matter of debate among scientists whether emotional intelligence can be developed. Scientists who argue that it can be developed will emphasise the necessity of love during childhood years.

Logical Intelligence Ratio (IQ)

This is directly proportional to one's ability to reason. Therefore, the level of intellectual knowledge that helps reasoning has an effect on IQ. As the level of intellectual knowledge gets higher, the ability of reasoning and the IQ level also improves. MentalUP, a scientific entertaining brain teaser app, is recommended for those who want to increase their IQ score and logical reasoning skills.

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  1. Self-Consciousness: Expresses one's self-control and confidence. Having self-consciousness means knowing one’s strengths and weaknesses.
  2. Emotion-State Control: This refers to the control of impulses and the ability to keep up with change, to use initiative, to control one’s own behaviour, and other similar situations.
  3. Empathy Ability: This is the ability to identify and understand the needs of other people.
  4. Intrinsic Motivation: Behaviour that is driven by internal rewards.

Other Definitions:

When defining emotional intelligence, it’s useful to define other areas of intelligence for comparison. Here are the two main categories of intelligence:

IQ - Intelligence Quotient: Refers to the measurable mental skills and functionality of intelligence.

SQ - Spiritual Quotient: Nurtured by the balance of IQ and EQ. SQ is the potential to maintain mental health and achieve inner peace.